RMA

After clicking the "Send" button you will receive your individual RMA ticket. Please keep the ticket number and put it in the subject line in every email conversation.

Please ship your LDDE lighting instrument to following address:
LDDE Vertriebs GmbH, Simmeringer Hauptstraße 357, 1110 Vienna, Austria.

Please write the number of your RMA-ticket on remarkable stickers and put them on wrapping and additional on your instrument!

 

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Please ship your LDDE lighting instrument to following address:
LDDE Vertriebs GmbH
Simmeringer Hauptstraße 357
1110 Vienna
Austria

 

Please write the number of your RMA-ticket on remarkable stickers and put them on wrapping and additional on your broken instrument !

 

1.) Please note: If the technical error is insufficient or not described it can raise effort and costs for fault diagnostics.

 

2.) Fault diagnostics and individual quotes for repairs are not free of charge. It depends on effort for fault diagnostics. The costs for generating an individual quote will not be charged if costumer decides to do the repairing at LDDE. If this is not the case customer will get an invoice for fault diagnostics. Shipping costs will be charged anyway to customer.

 

 

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